► PRODUCTION TIME:
Current production time is 7-10 business days. (Orders with Pave stone may take up to 3 weeks).
☛If you'd like to have your order faster or by a specific date, please send us a message.

► DOMESTIC SHIPPING:
FREE SHIPPING: USPS First Class; estimated delivery in 2-7 business days, not guaranteed.
EXPRESS SHIPPING: $12+, FedEx Express, estimated delivery in 2 business days.
RUSH ORDER + EXPRESS SHIPPING: $28+, FedEx Express, estimated delivery in 1-2 business days.

☛ For all cases of delayed delivery due to delays by shipping carriers, we are unable to offer compensation. Refund requests for all orders will not accepted.
☛ Signature Confirmation is not required but is available upon request. If you need this please contact us after you submit your order. For all cases that tracking shows "delivered" status, we are unable to offer compensation.
☛ If you need to rush your order or receive by a certain date, please send us a message after you submit your order, our team will get back to you if it's possible to do. You can also upgrade shipping at the cart to receive your order faster once it's shipped out.
☛ Shipping fees are non refundable. In case we accept return items and agree to issue a refund, if your order was shipped free of charge, a postage fee of $6.00 will be deducted from your refund.

► INTERNATIONAL SHIPPING:
We ship worldwide. All international orders are shipped via FedEx. Please provide resident address (not PO box) and phone number. Your signature confirmation is required for delivery. Please see shipping rates at check out.

☛ For UK and Countries in the European Union, duty and custom taxes are pre-collected by Etsy when you placed your order. Please review your country’s customs and duty policies prior to purchasing, as we are not liable for any fees or taxes your package may be subject to upon crossing the border.
☛ Though most packages go through customs without any additional charges, some countries will charge duty for international packages, these are not additional shipping charge. Because of the range of duty fees across different countries, we are unable to accurately reflect them in our prices; checking the fees of the specific destination country will help you avoid any surprises.
☛ Please note delivery time for international orders is not 100% guaranteed. Though most orders arrives in estimated time frame, it may also depend on the country and its customs.

------------ DELAYS -----------------
We will take responsibility for production time but are unable to guarantee shipping time after an order has been shipped out. For all cases of delayed delivery time, we are unable to offer compensation. Refund requests for all orders will not accepted.

------------- LOST/ DAMAGED PACKAGES ------------

All orders are shipped via USPS/FedEx. Once an order is shipped, USPS/FedEx takes over the responsibility to deliver that order. In all cases that an order is already marked as "delivered", we are not responsible for any LOST/ DAMAGED packages.
For undelivered packages, if transit time exceeds 21 days, the packages can be considered as lost. Please contact us for remaking/reshipping your order. Refunds are not available.

• • • • • • CARE INSTRUCTIONS • • • • • •
► Wearing
- Silver jewelry will naturally tarnish over time. We recommend removing jewelry when you shower or bathe and particularly on the beach, in the sea or chlorinated water. -
- Avoid applying perfumes or beauty products directly on your jewelry.
- Keep away from extreme temperature, humidity, sunlight, and avoid contact with bleach.
- For gold and rose gold vermeil jewelry, please avoid frequent contact with water, washing products, beauty products, and other chemicals.
- Put your jewelry last when dressing and first when undressing. Avoid hard contact which could cause scratches, chips and other damages.
► Cleaning & Storing
- Use a soft, lint free cloth to keep your jewelry looking shiny. Silver cleaner can be used for silver pieces. Do not use tissue paper or paper towel to clean the metal as they can cause scratching.
- Store jewelry individually in a pouch or soft lined box in a dark, cool and dry place.